If you are experiencing audio issues while casting from your device, try the following steps:
Check TV Volume Control
Make sure the volume on your TV is not at its lowest setting or muted.
Restart Chromecast
- Tap the Chromecast icon in the upper right-hand corner and select Disconnect.
- Unplug the USB power cable and reconnect it to restart the Chromecast device.
- Force close and restart The CW app.
- Choose the video you want to watch and tap the Chromecast icon in the upper right-hand corner and select the device you want to cast to.
For additional troubleshooting steps on iPhone or iPad, see Troubleshooting: Video Playing, No Audio on iPhone and iPad.
For additional troubleshooting steps on Android Tablet or Phone, see Troubleshooting: Video Playing, No Audio on Android Tablet and Phone.
For additional troubleshooting steps on Amazon Fire Tablet or Phone, see Troubleshooting: Video Playing, No Audio on Amazon Fire Tablet.