The video keeps freezing or gets stuck loading on my Xbox One.

If the video keeps freezing or gets stuck loading:

  1. Go back to the show page.
  2. Re-select your episode, and resume the episode.

If the issue persists, please try these steps here: Basic Troubleshooting for Xbox One.

Update September 2020: If you are using a Wi-Fi router with built-in ad blocking features, you may need to disable that feature or whitelist in order to view our videos. Every router has different instructions, so please consult your router’s instructions.

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