How do I report an issue with The CW or CW Seed website?

If you're experiencing any technical issues with The CW or CW Seed website, please check out our range of support articles which offer troubleshooting steps for common issues. 

If you're unable to find what you're looking for, then submit a request using the link below. The CW's support staff will review your request and contact you if needed.

For issues concerning the broadcast of CW programming on your television, please reach out to your local station. Go here to find your station's name: http://www.cwtv.com/thecw/stations. 

 

Update: As of 6/26/2017, we released an update to our video player on desktop and no longer support the Adobe Flash Player plugin, which may temporarily result in minor playback issues such as buffering.  If attempting the troubleshooting steps in the article above does not resolve these playback issues, or if you experience other issues when trying to watch a video on your computer, then please use the link below to submit a request. Our support team will review your feedback and contact you if needed.

Have more questions? Submit a request