I'm getting a 503 error message while trying to stream on my Roku player.

If you are trying to watch a video on The CW channel on your Roku player and are seeing this message,

Unable to Stream Video 
Error: Stream failed to load

Received response status code: 503

Reason: The requested URL returned error: 503

Service Unavailable: Back-end server is at capacity,


please try the troubleshooting steps below as you need to update your Roku system and the channel:

  • Delete The CW channel
  • Check for a Roku system update: From the main screen of your Roku player, go to Settings > System > System Update > Check Now
  • Install any new software that is available. You may also want to restart your Roku device: Settings > System > Power > System Restart
  • Add the channel back


If you're still getting this error message after attempting the steps above, then please submit a request below. Our support team will review your note and contact you if needed.

Have more questions? Submit a request