For current instructions on enabling or disabling captions for your VIZIO Smart TV please visit this page.
On most VIZIO Smart TVs, if the CC setting is on, applications will also begin displaying closed captions. Pressing the button labeled “CC” on your remote should enable Closed Captions.
If your remote doesn't have a “CC” button:
1. Press the Menu button on your VIZIO remote.
2. Use the arrow keys to highlight Closed Captions and press the OK key on your remote.
3. Use the left and right arrow keys to change the Closed Captions setting to “On” or “Off.”
You may need to launch The CW app (and begin watching content) and then press the “CC” button.
During playback, you can also use your remote to highlight the onscreen "CC" button on the right side of the screen.
If you've followed these instructions and the closed captions are not working on The CW app programs (and you've confirmed they are working on other VIZIO Smart TV applications), please submit a detailed support request below.
Have more questions? Submit a request
Have more questions? Submit a request