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- Known Issues
- The video keeps freezing or doesn't load on my Android phone or tablet.
- I'm getting a message that I need to disable an ad blocker.
- Basic Troubleshooting for Chromecast
- Basic Troubleshooting for Amazon Fire TV and Fire TV Stick
- Captions are not turning off on my iPhone or iPad.
- Closed Captions Troubleshooting on iPhone or iPad
- I want to give feedback on a show's content.
- Why aren't older episodes of Riverdale available on The CW App?
- How do I report an issue with the on-air broadcast of a CW show?
- I see "This item is not available in your country" when trying to download The CW App.
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- Known Issues
- The video keeps freezing or doesn't load on my Android phone or tablet.
- Basic Troubleshooting for Desktop
- Basic Troubleshooting for Amazon Fire TV and Fire TV Stick
- Captions are not turning off on my iPhone or iPad.
- I want to give feedback on a show's content.
- Why aren't older episodes of Riverdale available on The CW App?
- When is a new episode made available on The CW App and cwtv.com?
- Why aren’t all episodes of my favorite CW shows available?
- I see "This item is not available in your country" when trying to download The CW App.