- Known Issues
- Why is my Android phone or tablet "not compatible?"
- The video keeps freezing or doesn't load on my Android phone or tablet.
- I'm experiencing playback errors or getting an "access denied" message while using a VPN
- Captions are not turning off on my iPhone or iPad.
- Why aren't older episodes of my favorite shows available on The CW App?
- How do I report an issue with the on-air broadcast of a CW show?
- I see "This item is not available in your country" when trying to download The CW App.