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  2. Troubleshooting
  3. Android Phone and Tablet

Android Phone and Tablet

  • I'm receiving "You've encountered an error" messages while using the app.
  • How do I turn on / off The CW push notifications on my Android phone or tablet?
  • Why is my Android phone or tablet "not compatible?"
  • How do I report an issue with The CW or CW Seed app?
  • Basic Troubleshooting for Android Phone and Tablet
  • How do I download The CW or CW Seed App on my Android phone or tablet?
  • I'm receiving an error message that says "An error occurred while parsing the data."
  • I see "This item is not available in your country" when trying to download The CW App.
  • The video keeps freezing or doesn't load on my Android phone or tablet.
  • I can't find the latest episodes of my favorite shows on my Android phone or tablet.
  • There's video playing but no audio on my Android phone or tablet.
  • How do I turn on/off Chromecast?

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